Accessibility Statement

Nous La Rochelle is committed to making its websites accessible to all. This statement outlines our compliance with the RGAA (French guidelines for accessible websites) and the actions we are taking to continuously improve digital accessibility.

Accessibility statement

Nous La Rochelle is committed to making its websites, intranet, extranet and software packages accessible (as well as its mobile applications and digital street furniture) in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.

This accessibility statement applies to https://www.nous-larochelle.fr/fr.

Compliance status

Counter-audit Nous La Rochelle https://www.nous-larochelle.fr is fully compliant with the General Accessibility Improvement Framework (RGAA).

Test results

The compliance audit carried out by Fairness reveals that 100% of the criteria of RGAA version 4.1.2 are met.

Non-accessible content

Exemptions for disproportionate burden

Some downloadable office documents are not accessible to assistive technologies. Their compliance is planned as part of the multi-year accessibility plan, with priority given to the most frequently consulted documents. Until they are made accessible, if you are unable to view a document, you can contact us for assistance.

Content not subject to accessibility requirements

  • Audio and video content.
  • Maps and online mapping services. An alternative in list form is available.
  • Third-party content: webcam, contact form.

Preparation of this accessibility statement

This statement was prepared on 9 October 2025. It was updated on 4 November 2025.
 

Technologies used to perform the audit

  • HTML
  • CSS
  • Javascript

Testing environment

Content rendering checks were performed based on the combination provided by the RGAA reference database, with the following versions:

  • On a macOS computer with Brave (Chromium) and VoiceOver
  • On an iOS smartphone with Safari and VoiceOver

Tools used to assess accessibility

  • Web Developer Toolbar
  • Colour Contrast Analyser
  • HeadingsMap
  • WCAG Contrast checker
  • W3C HTML Validator
  • VoiceOver
  • PAC
  • Web Developer Tool

Pages of the website that were checked for compliance

Feedback and contact

If you are unable to access content or a service, you can contact the manager of Nous La Rochelle to be directed to an accessible alternative or to obtain the content in another format.

Send a message https://www.nous-larochelle.fr/en/practical/contact-us

 

Contact us

Remedies

If you notice an accessibility issue that prevents you from accessing content or functionality on the site, and you report it to us but do not receive a response, you are entitled to send your complaints or a request for referral to the Ombudsman.

There are several ways to do this:

Contact support

If you encounter difficulties accessing our digital services, please contact us:

  • By email via our contact form at any time.
  • By telephone on 05 46 41 14 68 during the opening hours indicated at the bottom of the website.
Contact us