La Rochelle & surrounding area

Accessibility & disability

Easily find accessible places and services including accommodation, transport, guided tours and assistance for everyone. Text written in easy-to-read and understand format.

For La Rochelle & surrounding area

Accessibility guide

La Rochelle welcomes everyone.
This guide will help you prepare your visit.
You will find here services and places adapted for people with disabilities or specific needs. 

The goal is to make your stay simple and enjoyable.

Looking for

An accessible place?

In La Rochelle and the surrounding area:
Some places are accessible to people with disabilities.
Some places even have the Tourisme & Handicap label.
You can find them on this page.

For more information:
There is also a map for the whole of France.
You can find it on the government website

Transport & getting around

Getting around La Rochelle with Yélo
The Yélo bus network helps people with disabilities get around the city.
The buses and bus stops are accessible.

If you cannot take the bus, the ISIGO service can pick you up.

  • You need to register and book in advance.
  • It operates every day from 6 am to 9 pm.

For people with visual impairments:

  • Some pedestrian lights emit a sound to help you cross safely.
  • You can request a remote control from the Disability Office or the Tourist Office.
Find out more about ISIGO

Parking in La Rochelle

If you have a Mobility Inclusion Card with the mention “Disabled Parking”:

  • You can park for free in all paid parking spaces in La Rochelle.
  • There are also reserved spaces near key locations such as museums, services and shops.
Find out more about the Mobility Inclusion Card
2 places PMR situées juste devant l’entrée de l’Office de Tourisme. Gratuit pour les possesseurs carte handicapé. Emplacements privilégiés pour nous rejoindre, sans chaussée à traverser.

Parking near the Tourist Office

There are 2 disabled parking spaces directly in front of the Tourist Office entrance.
These spaces are free with the Mobility Inclusion Card.
You can reach the office without crossing the road.

The Vieux Port Sud car park is underground.
It is open 24 hours a day.
Lifts provide access to the street level.
After leaving the car park you need to cross the road to reach the Tourist Office.

You will also find adapted services within a 1 km radius around the office.

"Tourisme & Handicap" (French national accessibility label)

A Certified Tourist Office

We do everything we can to give every visitor a warm welcome.
We provide useful information, helpful advice and great recommendations.
Our team is trained, attentive and ready to listen.
We offer stays tailored to everyone’s needs.

The Tourist Office holds the Tourisme & Handicap label (French national accessibility label).
It covers four types of disabilities:

  • Motor
  • Intellectual
  • Hearing
  • Visual
L'Office de Tourisme de La Rochelle dispose d'un comptoir d’accueil adapté aux personnes en fauteuil roulant, des présentoirs accessibles dont les brochures sont classées par thématiques.

Guided tours in sign language

You can request a guided tour in French sign language at the Tourist Office.

Guided tour ticketing