Frequently asked questions
Nous La Rochelle
Our Tourist Information Offices
Whether you're looking for great local tips, nature walks, events, or any other information, you’re in the right place! All year long, our team is here to welcome and assist you in discovering the La Rochelle metropolitan area, whether you're a visitor for the day or a lifelong local.
La Rochelle Area Tourist Office
📍 2 Quai Georges Simenon, 17000 La Rochelle
🗣️ Languages spoken: English, Spanish & German
📞 +33 (0)5 46 41 14 68
Check the Frequently asked questions (FAQ) below to find out how to get here

Maison de la Baie du Marais Poitevin (Esnandes)
📍 Parvis de l'Eglise, 17137 Esnandes
🗣️ Language spoken: English
📞 +33 (0)5 46 45 65 89
📅 Seasonal opening: Open from April to September only

Châtelaillon-Plage Tourist Office
The town of Châtelaillon-Plage has its own Tourist Office located in the town centre, dedicated to local information and visitor services.
📍5 Av. de Strasbourg, 17340 Châtelaillon-Plage
📞 +33 (0)5 46 56 26 97

To better welcome you
Our services
We love helping you explore La Rochelle and its surroundings, offering a wide range of useful services:
Brochures & maps
Available on-site or online.
La Rochelle Océan Pass
Our handy city pass including bus, coach, or train transport
Guided tours
Group or private, discover the hidden gems of the region.
Tickets
Book your passes, tours, and event tickets online.
Shops
Local crafts and regional delicacies
Cyclist-friendly services
Certified "Accueil Vélo" since 2018
Dog-friendly Place
A dog bar at the entrance and outing suggestions
Accessibility & disability services
Trained staff and adapted facilities.
Connected services
water points, Wi-Fi, toilets, webcams, bike racks & parking
Our commitments
We place hospitality, quality, and sustainability at the heart of everything we do.
Certified as a Category 1 Tourist Office, and holders of the Qualité Tourisme™, Tourisme & Handicap, and Accueil Vélo labels, we offer inclusive, accessible, and responsible services.
As part of the La Rochelle Zero Carbon Territory initiative, we actively promote eco-friendly tourism: sustainable mobility, sustainable printing, energy efficiency...
Our team
Behind the Tourist Office of the La Rochelle Metropolitan Area is a passionate and committed team:
- Travel advisors to greet and guide you
- Partnership service to support local businesses
- Convention Bureau to develop business tourism
- Group department for custom visits and stays
- Tour guides sharing the region’s stories and secrets
- Supported by our communications and external relations team
Together, we help La Rochelle shine all year round!
Contact us
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